Managed hosting that keeps your platform reliable, secure, and always on

Let our team operate and monitor the Duora platform for you—so your teams can focus on insights, decisions, and outcomes instead of infrastructure and uptime.

What is managed hosting at Duora?

Managed hosting is a service where Duora operates, monitors, and maintains the platform infrastructure on your behalf. This includes availability monitoring, security updates, performance management, backups, and incident response—delivered according to agreed service levels—so the platform remains dependable without adding operational burden to your teams.

Operations

When infrastructure distracts from value

Many organizations can host platforms—but don't want to run them day to day.

Common challenges include:

  • Limited internal capacity for 24/7 monitoring

  • Competing priorities for IT and platform teams

  • Delays in patching or upgrades due to risk concerns

  • Security and compliance overhead

  • Difficulty troubleshooting issues across complex environments

Managed hosting removes these distractions while preserving control and transparency.

Operational coverage, end to end

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  • 1.

    Platform availability & uptime

    • Continuous health monitoring

    • Proactive issue detection and resolution

  • 2.

    Security & patch management

  • 3.

    Backup & recovery

  • 4.

    Performance monitoring

  • 5.

    Incident management

Operations

Managed hosting that fits your deployment choice

Managed hosting is available for:

  • Public cloud deployments

  • Private cloud environments

  • Hybrid architectures

Hosting aligns with your security, compliance, and data residency requirements.

Related capabilities:

Security & compliance →

Operations

Built for always-on environments

Our managed hosting model includes:

  • 24/7 monitoring and alerting

  • Defined SLAs and response targets

  • Transparent incident communication

  • Coordinated maintenance windows

  • Clear handoff and escalation procedures

You always know the state of the platform—and who's responsible for what.

Operations

When the platform just works

Customers choose managed hosting to achieve:

  • Higher platform reliability and availability

  • Faster resolution of operational issues

  • Reduced internal infrastructure workload

  • Stronger security posture

  • More time focused on analytics, simulation, and decisions

Managed hosting isn't about control—it's about confidence.

FAQ: Managed hosting

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Let us run the platform—so you can run the business

Managed hosting gives you reliability without distraction.